General conditions of sale
✅ General Conditions of Sale – IRIS BEAUTY
1. Purpose
These general conditions govern the sales of products offered on the site www.irisbeautyparis.com, published by the company Elysium Society, registered in France.
Any order implies unreserved acceptance of these General Terms and Conditions.
2. Products
The products offered comply with the description available on the site at the time of ordering.
The visuals are not contractual. The products are intended for personal, non-medical use.
Some items may be shipped from partner warehouses internationally (Europe, Asia), which may impact delivery times.
3. Price
Prices are indicated in euros (€), including all taxes, excluding delivery costs.
The Seller reserves the right to modify its prices at any time. The price applied is the one in effect at the time of the order.
4. Order
Validation of the order constitutes acceptance of these General Terms and Conditions.
A confirmation is sent by email once the payment has been validated.
The Seller reserves the right to cancel any order in the event of fraud, suspected fraud, or manifest error.
5. Payment
Payment is secure and can be made online using the methods offered on the site: bank card, digital wallet, etc.
No banking data is stored on the site.
6. Delivery
Delivery times vary depending on destination.
Indicative delivery time: 4 to 15 working days, depending on the country.
All shipments are tracked. Any delays cannot give rise to any compensation.
The Customer is responsible for the address provided when ordering.
Customs or VAT charges may apply internationally.
7. Right of withdrawal
In accordance with French law, the Customer has 14 days from receipt to exercise their right of withdrawal.
📌 Exception: For hygiene reasons, opened, used, or unpackaged products cannot be refunded.
The return is made at the Customer's expense, in its original condition, after validation by our customer service.
8. Guarantees
All products benefit from the 2-year legal guarantee of conformity (EU Directive 2019/771).
In the event of a defective product upon receipt, the Customer must provide proof (photo/video) by email.
A solution will be offered: exchange, return or refund.
9. Personal data
The data collected is used only within the framework of the commercial relationship.
They are processed in accordance with the GDPR. The Customer may exercise their rights (access, rectification, deletion) at any time by writing to contact@irisbeauty.com.
10. Applicable law
These conditions are subject to French law.
In the event of a dispute, an amicable solution will be sought.
Failing this, the French courts will have sole jurisdiction.